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Mental Health Services Act (Proposition 63)

MHSA Program Overview

Passed by California voters in November 2004, Proposition 63 (known now as the Mental Health Services Act or MHSA), created a 1% increase in income taxes on personal income over 1 million dollars. These new tax revenues created the first expansion of funding for mental health services in many years. To access these funds, local mental health systems like Tri-City must engage a broad range of stakeholders and prepare five substantive plans.

The following document is an update and status of the current MHSA programs contained within those five MHSA plans.


MHSA Three-Year Integrated Plan

 MHSA Annual Updates

WET Plan Documents

Capital Facilities and Technology Needs Project Documents

Stakeholder Documents

CSS Documents

FSP Documents

FCCS Documents

Housing Documents

PEI Documents

Innovation Documents

To send any questions or comments regarding Tri-City's New Innovation PlanClick Here.

In 1996, the Health Insurance Portability and Accountability Act (HIPAA) was enacted by US Congress to bring about health insurance reform and to ensure that patient health information is not used for any unintended or unauthorized purpose. As part of HIPAA's implementation, any organization providing health-related services that exchanges patient health information electronically must provide its clients with a document that states how the information may be used and their rights concerning its use. That document is called the Notice of Privacy Practices, and is available by clicking the link below:

Tri-City Mental Health Center Notice of Privacy Practices
Tri-City Mental Health Center Notice of Privacy Practices(Español)

HIPAA Privacy Complaints Form
HIPAA Privacy Complaints Form(Español)

General Documents

The TCMHS QI Work Plan Goals for FY 14-15 focus on monitoring access to services for target populations, service delivery capacity, timeliness of services provided, language needs to clients, client satisfaction with the services received, the quality of services provided, and other areas of quality improvement as identified by TCMHS.

The following report provides the QI Work Plan goals and evaluation summary on the progress made by TCMHS in reaching each goal. Please click on this link to access the report: Quality Improvement Work Plan

Complaints & Grievances

Consumers who are not satisfied with the services they are receiving are encouraged to let a Tri-City staff member know. The staff will work with the consumer to solve the problem. The consumer will continue to receive the same services, if you choose, while your problem is being resolved. The consumer will not be subject to any penalty for filing a complaint or grievance.
Tri-City has a Complaint Process and a Formal Grievance Process.
The consumer may also ask to speak to the Complaint Representative.

Complaint Representative: Natalie Majors-Stewart
Phone: (909) 784-3185
View the Beneficiary / Client Problem Solution Guide- English in PDF format.
View the Beneficiary / Client Problem Solution Guide- Spanish in PDF format.